We are very grateful for your Team's safe and diligent work to repair the aerial crossing along the Morgan Creek Interceptor which failed last week. This emergency work was critically important for the Carboro/Chapel Hill community and the natural environment, and you got the job done - thank you! Bruce Clark immediately answered our phone call for assistance and your team had staff, equipment, and materials quickly mobilized and ready to go the next morning. Mason Kenyon, Chris Acord, and Bruce Clark were instrumental in developing solutions to the challenging situation that we faced, and your team worked diligently and safely through long hours and intermittent summer storms. We are extremely pleased that we were able to restore flow to the interceptor last night. Your communications and coordination with our staff and your respect for the neighborhood and the sensitive creek environment throughout this work are greatly appreciated. OWASA has a long and successful track record working with Pipeline Utilities, and we deeply appreciate your help with this very important and challenging emergency repair. Please pass our thanks along to your very deserving staff.

I wanted to say what a wonderful crew we have had working on our street - Kensington Drive in Chapel Hill lead by Alex since June! They have worked long hours, so friendly, hard-working & respectful. I am really appreciative of their excellent work!

Hello. I live with my father in Cary. I wanted to give some feedback on the workers that are on my street doing the waterline repair in Meadowmont. I have never seen such conscientious, courteous, hardworking folks that are out there day in and day out, and the long hours that they put in some days and yet are so meticulous about cleaning up the street at the end of the day and having all of the equipment at night be tidied up and they are just very very nice. Whenever you walk around and speaking to you and they offer to help with things. Like I was getting my trash cans in yesterday and one man offered to help and if they see my Daddy – he’s 92 – walking around and he doesn’t have his cane with him – they remind him to go get his cane. They are just nice people and I needed to give that feedback to you. So thanks so much for keeping such folks on your payroll and working for the Town of Cary.

I'm a police officer at CHPD. This morning I was trying to clean up a shattered windshield from the roadway on 15 501(S. Columbia St) at the James Taylor Bridge. A vehicle had hit a deer. I didn't have any equipment to clean it up and one of your trucks pulled up and 4 men got out and helped clean up the roadway. I really appreciated the assistance. If you can figure out who the men were please pass on my gratitude. This was at approximately 0700 on 11/19/2020 on S. Columbia near Culbreth Rd.